...as the rep for the south-west and, more recently, as the Vice-Chair. In both these roles, I became very involved in stakeholder work with the Department for Work and Pensions...
...have unintended consequences in Scotland because of how particular terms have differing interpretations in Scots law, for example, or because systems of delivery are not matched north and south of...
...care and other key workers – supermarket workers, refuse collectors, postal workers and so many more who are continuing to provide essential services to us all on a daily basis....
...showed me the granular side of our system and ignited a passion for making it better. Forced to leave the RAF due to chronic pain and an invisible disability, I...
...disappointed by my boldness to venture inside the SSAC, given my experiences to-date. I applied, in the first instance, because I wanted to utilise my academic social security legal knowledge...
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We’ve spent the last nine months looking at DWP’s programme for helping people in low paid work progress to better paid jobs or work extra hours. It’s not only very...
Good public services are co-designed with people who use them and people who provide them. That way, at best, the design meets the needs and aspirations of the public -...
...a ‘claimant commitment’ which is designed as an agreement between the claimant and the Department for Work and Pensions, based on what the claimant will do to improve their earnings...
...child to sleep. We also looked recently at the Claimant Commitment under Universal Credit, which lies at the heart of the relationship between the citizen and their work coach. We...